Conditions of use

Privacy and Cookies Policy of YourChef.be

Company information: 

These are the policies of YourChef which the website of the entity Vente-Deals.

Our business & postal address is Bergstraat, 34 3090, Overijse, Belgium. 
We are registered at the Chamber of Commerce under number BE 0689.978.717
Our VAT number is BE 0689.978.717

All of the data that you share with us will be treated strictly confidentially. YourChef.be is responsible for handling the personal information of its Members, and commits itself to respecting the law of December 8, 1992 regarding the protection of privacy and the handling of personal data, and all regulations with regard to these matters.

The following categories of personal data may be processed by YourChef.be and Vente-Deals: contact information (Business Name, Name, first name, physical address, email address, mobile telephone number in case of an order) all data regarding orders, and IP address.

The bank details with regard to the payment of the orders are collected and handled exclusively by our service providers, Stripe, Paypal and Mollie (these personal data are treated in accordance with the privacy policy of these service providers, which is available on their website). Yourchef.be and Vente-Deals.com itself have no access to your bank account number or credit card number (however, YourChef.be and Vente-Deals may handle these data in the case of a refund).

Personal data may also be handled by YourChef.be and Vente-Deals for the following purposes: the management of members' accounts, the management of customers' orders, the management of any returns and related refunds, the sending of promotional emails that relate to current and future sales and statistical analyses regarding the use of YourChef.be and Vente-Deals by its members in order to improve the navigation and user experience.

Under the law of December 8, 1992, each member has the right to access his/her personal data and to change them. In the section "My Profile" on the homepage, each member has the possibility to consult his/her personal information and adjust it if necessary. Each member may always oppose the use of his/her personal data for marketing purposes, free of charge and without having to provide any explanation, by clicking the link at the bottom of the invitation emails that are sent to him/her or via the section "My Profile" on the homepage.

Only the employees of YourChef.be and Vente-Deals and of its logistics partners shall use the personal data of the members and customers, for the sole purpose of delivering and billing the ordered products and services, contacting the members or customers in the case of problems, communicating in a personal way with the members and customers, or offering a personalized website that takes into account the interests and preferences of the members or customers.

YourChef.be and Vente-Deals do have the right, however, to communicate any general information concerning its customers to third parties insofar as this general information does not contain personal data. Likewise YourChef.be and Vente-Deals may transfer or sell its complete member database to third parties, provided it informs its members in advance. In such case, each member can object to this via the page "Help and Contact".

Information on the use of cookies

Our website uses cookies. A cookie is a small data or text file that is saved on your own computer. Information regarding your visit to a website is stored in this file. Cookies can be placed by YourChef.com as well as other parties used by us namely Google Analytics, Shareit and Privy

What do we use cookies for?

Cookies are important to ensure efficient and easy surfing and shopping at YourChef.be. Our cookies enable you to log in quickly, for instance, without having to re-enter your user name and password every time. They also ensure you do not have to fill out certain information during checkout, such as your billing and shipping address. In addition, we also use Google Analytics to continuously improve our website's usability and performance. The cookies that are used for this purpose are not individually linked to a user or pc.

Most browsers can be set in such a way that cookies will not be accepted or that you are notified as soon as you receive a cookie. If you don't want to allow cookies, please refer to the 'Help' option in the tool bar of your browser. Important: Disallowing cookies can restrict the use of our website and services.

YourChef.be and Vente-Deals have taken the necessary security measures to prevent the loss, unlawful use or alteration of information and data that we receive on our website. When we transfer data to our contract parties, these parties have to contractually guarantee a secure connection through which the data are exchanged.

Online purchases

When you place an order on YourChef.be, you must create a user account. This is free and without purchase obligation. We store your data in a secure database and save information including your name, address, telephone number, email address and delivery information, so that you don't have to fill them out again with every order. There is also information that you must give us with every order. These data are used exclusively to: 
- Streamline the order process; 
- Be able to inform you on the status of your order; 
- Ensure the swift handling of your payment and shipment of your order. 
You can consult all of your orders on YourChef.be at any time via your online account.

Service Improvements

By registering with YourChef.be you give us permission to store your data in a secure database and use them for studying your visitor behaviour in order to permanently improve the services of YourChef.be

Sales and Marketing

By registering with YourChef.be you also give us permission to store your data and keep you informed at all times about our activities and special offers, such as new sales, new features on the website, offers and promotions, and marketing initiatives. If you no longer wish to receive our newsletter you can unsubscribe by changing your preferences in your account or by clicking the unsubscribe link at the bottom of a newsletter.

Changes to Privacy policy

This privacy policy can be altered or adapted at any time. If changes are made, they shall be published on our website.

Do you have Questions?

If you have any questions about our privacy policy or the use of cookies, feel free to contact us here : contact@yourchef.be

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© 2018  YourChef